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Email Support

Get help from a Final Draft technician via email.

Have your support questions answered via email by a Final Draft technician. Email support is free for registered users. You should receive a response by the next business day or sooner.

Try the FAQ pages first.

Many people find the answers they're looking for in the FAQ pages quickly and easily and don't need to contact us. However, if you don't see the answer you need in the FAQ pages, there's a link to email support at the bottom of every FAQ page.

Click HERE to reach the FAQ search page.

Email support requirements:

Technical support for Final Draft 5 and earlier and Final Draft AV 1 has been discontinued and users of these programs will NOT be able to get help via this email service. Instead, there are solutions in our online FAQ pages and in the PDF manuals that shipped with the software.

Help with Updating your product

Need to find your current product's version number?
for Final Draft

You will need your customer number to download updates or to get technical support. Need to find your customer number?
for Final Draft
for Final Draft AV

Registered but forgot your customer number?
Receive it by email

Upgrade your software

Using an older version of our software? Upgrade today at a discount!

Upgrade to Final Draft 7

Upgrade to Final Draft AV 2.5

Request a CD

If you're registered and need a Final Draft 7 or Final Draft AV 2.5 installer CD, we will mail one to you at no charge.

Complete the online request