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Chat Support

Get live help in real time with a Final Draft technician via instant messaging.

Support Chat is closed.

Chat is normally available Mon-Fri, 9:30am – 4:30pm, PST. (excluding holidays)

Visit the Customer Support section of our website for additional support options including our online knowledge base articles, email support and telephone support.

Final Draft version 6 and earlier & Final Draft AV version 2.0 *
and earlier are no longer supported.

Live technical support for older versions of our software has been discontinued and users of these programs will NOT be able to get help via this chat service. Instead, there are solutions in our online FAQ pages, in the interactive troubleshooter and in the PDF User Guides that shipped with the software.

* Registered owners of Final Draft AV 2.0 can upgrade to version 2.5 for free.
Please contact our sales department at (800) 231-4055 for more information.

System requirements for chat:
- Internet Explorer 4.x or later, Netscape 5.0 or later, Firefox, Opera 4.0 or later, or Safari with javascript and popups enabled for this site
- 28.8K or faster Internet connection
- 16 Megabytes of RAM
- Graphics card capable of 640x480 resolution

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